FAQs

In which countries are your products available?
Where can I find out about the technical details of your products?
What are the payment conditions for export orders?
What is the minimum order value for pre-paid deliveries?
Are Dasco products sold on-line?
What is the difference between using a shoe cream or a wax polish?
Can you supply customised wood shoe trees, made to a special shoe last?
What are the benefits of using shoe trees?
When should I use renovating cream?
How do I place an international order for Dasco products?
Can I purchase personalised shoe care accessories?
Are shop display stands available for Dasco products?
What colours are available for Dasco polishes and cleaners?

QUESTION:
In which countries are your products available?
ANSWER:
Dasco products are supplied to many international markets. For details of your nearest stockist please contact our Sales department for details.

In countries where we have an exclusive distributor, we will direct your enquiry to this company, but in markets where we have no representation, we will be pleased to supply you direct. Please contact our Sales department.
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QUESTION:
Where can I find out about the technical details of your products?
ANSWER:
If you need to obtain a safety data sheet on an individual product, please contact our customer services department on +44 (0) 1536 760760 or click on Contact Us to email your enquiry. Please specify the exact product information you require.
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QUESTION:
What are the payment conditions for export orders?
ANSWER:
For new customers, who have not previously bought from us, our trading terms are either proforma invoice with payment required before despatch of goods, or electronic transfer to our bank.
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QUESTION:
What is the minimum order value for pre-paid deliveries?
ANSWER:
For orders within Europe, the minimum order value is 600 Euros, including transport costs. On orders below this value, transport costs would be for the customer's account. For all shipments outside Europe, the terms are FOB UK port, unless otherwise agreed. For further information on transport costs, please contact our Sales department.
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QUESTION:
Are Dasco products sold on-line?
ANSWER:
Generally our products are only supplied to shoe retailers or department stores. If you are an individual, you may purchase from your local stockist.  Alternatively, please purchase online by visiting www.shoe-shop.com and search for the 'Dasco' products.
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QUESTION:
What is the difference between using a shoe cream or a wax polish?
ANSWER:
The advantage of shoe creams, which are available in both jars and tubes with applicator, is that you are able to achieve a closer colour match, particularly in fashion colours. The other benefit, for maintaining the appearance of shoes, is that cream is able to permeate into the leather.
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QUESTION:
Can you supply customised wood shoe trees, made to a special shoe last?
ANSWER:
Dunkelman has built up a good reputation for offering premium quality wood shoe trees in different materials, such as Beechwood, Cedarwood and Limewood, especially for travel. As well as the selection in our catalogue, there are also other models available in different fittings. If a special shoe tree shape is required to fit a specific last, we can offer a customised shoe tree. Minimum quantities are required, please contact us for more information.
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QUESTION:
What are the benefits of using shoe trees?
ANSWER:
For quality footwear, Dasco offer a good choice of shoe trees in different materials to fit most modern shoes. These will maintain the shape of the shoes and help prevent creasing.
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QUESTION:
When should I use renovating cream?
ANSWER:
Dasco renovating cream is used for leather shoes, which have been either scratched or scuffed. Apply the cream regularly and this product will restore the colour and sheen to the shoes.
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QUESTION:
How do I place an international order for Dasco products?
ANSWER:
You can contact us by e-mail, fill in the contact form on the 'Contact Us' page, or speak directly to our Sales department on +44 (0) 1536 760760.
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QUESTION:
Can I purchase personalised shoe care accessories?
ANSWER:
Yes, we are able to offer a wide selection of our shoe care accessories such as 50ml shoe creams, wax polish, shoe brushes and shoe trees, printed with your company logo. There are minimum quantities required, which can be supplied on request.
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QUESTION:
Are shop display stands available for Dasco products?
ANSWER:
Yes, we can provide attractive units for exclusive display of Dasco products. Photographs and costs can be supplied on request.
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QUESTION:
What colours are available for Dasco polishes and cleaners?
ANSWER:
Dasco offer an extensive variety of colours for shoe creams and polishes. Full details of our range can be obtained on request.
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